Reference

Open data sgp paito Privacy Policy

data sgp paito sets out how we collect, use and protect the details connected with your account, wallet status and policy requests.

ACCOUNT DATACOOKIE CHOICESACCESS REQUESTSLOCAL LAW
data sgp paito Open data sgp paito Privacy Policy
CONTACT PATHS

Switch to support for privacy requests

A clear contact route helps you ask about Privacy Policy records without guessing which team handles your request.

Support chat Use support chat when you need help locating a Privacy Policy answer, checking how…
Account contact form Send an access, correction or deletion request through the account contact form.
Payment status path When a QRIS, bank transfer or virtual account reference appears in your request, keep…
DATA PRACTICE

Explore the controls behind this policy

Privacy Policy choices work best when the account path explains what is collected at each step.

Collection points

We collect details when you open an account, complete phone verification, sign in, send a support request or check a payment status. The Privacy Policy connects each collection point with its practical account purpose.

Cookie settings

Cookies can keep a mobile browser session connected and help us remember selected settings. You can adjust browser cookie controls, though restricting them may require another sign-in before reaching account pages.

Account security

Phone verification before account access helps us check ownership, while sign-in records help identify unusual attempts. Never share a password in support chat, a form, or a payment-status message.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account records are used to match a payment status with the correct account. We do not need your wallet password to investigate a receipt.

Retention requests

If you ask how long a record remains, tell us which record you mean, such as a support message, sign-in event or payment reference. We will explain the applicable retention reason and any required exception.

Change or removal

You can request correction, access or removal through support chat or the account contact form. We may verify your account first, and some records may remain when needed for security or a rule that applies locally.

Ask about Privacy Policy and access

These Privacy Policy answers focus on the account details you are most likely to ask about before opening an account or returning to the lobby. We cover browser records, phone verification, local wallet references, cookies, correction requests and contact steps. If your situation does not fit these answers, use support chat or the account contact form and describe the specific record involved.

The Privacy Policy covers account details, phone verification, browser session records, support messages, sign-in events and payment references. It explains why we use each category, how requests are checked, and when a record may remain because of security or a local legal requirement.

You provide the contact details needed to create an account and complete phone verification before account access. We may also receive sign-in and device-browser records that help protect the account. Access depends on local law and the details required for your region.

Yes. Privacy Policy treatment includes payment references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use a reference or receipt detail to check status against your account, while you should keep passwords and full credentials private.

A session cookie can help keep your mobile browser connected while you move through account pages. Browser settings can restrict cookies, but doing so may sign you out or require another phone-verification step. The Privacy Policy explains the purpose of these records.

Send your request through support chat or the account contact form. State whether you want access, correction or removal, and identify the relevant account detail. We may verify ownership first, then explain the action, timing and any record that must remain.

You can request removal of a support record through the contact form or support chat. We assess the request against account security, dispute handling and any rule that applies where local law permits. We will explain if a limited record must be retained.

Use support chat for a direct question or the account contact form for a formal access, correction or removal request. Include your registered contact detail and a short description of the record. Do not send passwords, wallet credentials or full payment secrets.